About ITque
ITque’s Exclusive 4 A’s Concierge Service Audit, Assume, Adjust, & Augment
We are an MSP in S.F. Bay Area that provides boutique quality, enterprise class managed IT services. Our primary focus is in the SMB space from 100-500 employees and in the Fortune 500 space. While on it's surface that may seem like an odd combination of small and massive clients, it’s through our deep partnerships with technology innovators, VAR's and Enterprise Integrators that allows us to play in both worlds equally well. We create customized solutions to match the needs of our clients that take into consideration the delicate balance between security, usability and privacy.
4 A’S CONCIERGE SERVICE
Personalized services for your business with our 4 A’s Concierge Service
THE PREMIER MANAGED SERVICE PROVIDER
Changing IT providers is a daunting task. There are all sorts of unknowns and that can be scary. Many times, you might have to pay a large bill upfront just to get started, but that won’t happen when you work with the ITque. We make your transition simple and effective. With us, you get more than just an IT system evaluation.
Our “4 A’s Concierge Service” is the ultimate source for technical support. This high-touch program takes your initial IT structure and builds on it with improvements in equipment, software, and processes.
Short video explaining how ITque’s All Inclusive Plan is like having a dedicated IT department.
Audit
It’s not uncommon for dangers to live within your infrastructure, and many times you won’t even know they’re there. We perform personal evaluations to help identify those risks and vulnerabilities. When we arrive onsite, we take a thorough look at your setup and document anything potentially hazardous. We keep a long checklist to ensure your IT system is being maintained appropriately.
The next step is addressing the tough issues you don’t have enough time to handle on your own. Our team reviews your business strategy and offers advice on best practices. We discuss internal business issues and refer you to any resources you might need, so you get a complete outline of the problem and how to tackle it.
ASSUME
With ITque as your partner, expect a seamless and proactive transition. We manage your IT infrastructure to speed up any data migration. From there, we work to improve the security and stability of your IT system. Not only do we implement necessary changes in the IT environment, but we help tie the process together so it makes sense for your entire workforce. When we take control, you get a thorough IT strategy with clear expectations. We communicate those guidelines from the top-down, so everyone knows how to operate their technology.
ADJUST
Keeping businesses on the cutting edge is what we do best. At ITque, we strive to build an environment with more efficiency, high productivity, and comprehensive data protection. Once we begin managing your IT environment, we give your system a complete tune-up. We analyze your infrastructure, search for faulty controls, and make the adjustments to give your network a boost. And we don’t stop until all needs are fulfilled.
We’re a managed IT support service but also an extension of your IT department. We strive to earn your business with superior customer service and cost-effective solutions. This is only possible when we’re constantly making the right adjustments to your network, hardware, and IT structure.
AUGMENT
The IT landscape is continually evolving. This means our job is never done. We’re committed to keeping your business ahead. When you choose to work with ITque, you’re making an investment in your infrastructure. As your partner, we work with you to determine the best augmentation strategy and make sure your IT infrastructure is supported by the most innovative resources. With us, you always have access to the latest, most sophisticated equipment and software. Whether it’s cloud solutions, a project management system or disaster recovery technology, ITque is here to serve your business with the tools it needs to succeed.
QUALIFICATIONS/CERTIFICATIONS
ITque is a product of its peers. We are proud to stay ahead of the game and on the edge of technology and innovation to provide the best possible services to our partners by being active members of many lucrative organizations.
SILICON VALLEY ORGANIZATION
Representing more than 1,400 businesses and over 300,000 employees throughout the Silicon Valley region, they are comprised of small companies and the largest employers in the valley. The SVO provides its members with the opportunity to network and connect with other valley businesses and acts as an advocate on behalf of its members. They advance a solutions-based retention, expansion, and recruitment strategy, promote and brand the region, drive education and workforce advancement, encourage philanthropy and recognize business and community leadership. By being part of the SVO, we can work with others in our field to expand upon our knowledge.
PCI
The PCI Security Standards Council is a global open body formed by the five major payment card companies; American Express, Discover Financial Services, JBC international, MasterCard, and Visa. Its purpose is to manage the progression of the Payment Card Industry Data Security Standard, which is a set of security requirements that govern the use, storage, and safekeeping of card member’s personal and financial data. Participating organizations may include merchants, banks, card processors, hardware and software developers, managed IT companies, and point-of-sale vendors. As part of the PCI Security Standards Council, we help our clients ensure their customers’ data is safe and secure, preventing future issues from arising.
THE ASCII GROUP
The oldest and largest group by membership of independent information technology solution providers, integrators, managed service providers, and value-added resellers, Ascii offers discounted software and hardware that we pass the savings onto you. Membership in the Ascii Group gives the benefits of collaborative savings, marketing, networking, industry knowledge, and advocacy.
MSP ALLIANCE
Established in 2000 with the vision of becoming the unified voice for the managed services industry, the MSP Alliance is the world’s largest professional association and accrediting body for the managed services industry. They are a global organization for professionally managed service companies like ITque to network, collaborate, and share information. The MSP Alliance is on the cutting-edge of advancing the cause of cloud computing.
