BAY AREA IT SUPPORT
No company offers managed IT support quite like ITque. Our 24/7 support provides access to our call center specialists who are available 24/7/365. Always just a phone call or email away, we understand that IT never quits when it’s convenient for you and that is why we offer this additional feature to our clients. Many of our clients choose to add this feature to their All-Inclusive and Hybrid MSP Solutions because it provides peace of mind regarding your IT.
The IT support San Jose Bay Area businesses need is ITque’s 24/7 support. In addition to our call center support you also receive:
- Consistent monitoring of your entire system
- Alerts to any issues within your system
- Network tracking
- Activity reports and maintenance tasks
- Data collection
IT MONITORING ALL THE TIME
ITque offers 24/7 IT monitoring to ensure all of your systems are being watched for issues. We install a software agent on every one of your workstations, servers, company mobile devices, and other endpoints, and monitor them at all times. These devices are part of your system and provide feedback including valuable information concerning your IT environment including if something has snuck into your system. Our 24/7 monitoring allows us to provide more specific diagnoses before they cause disruptions. If any disturbances do occur, you are notified immediately.
Our software provides a variety of services:
- Gather information about your software, hardware, and networks
- Supply ITque with activity reports and data
- Create appropriate alerts and tickets when problems arise
- Track network and device health and performance
- Monitor multiple endpoints and clients simultaneously
Providing quality, IT support and monitoring to the San Jose Bay Area is what we do at ITque. We deliver ideal solutions for companies that want to maintain a careful watch over their system, stay ahead of any potential issues, and have the choice of what protection your business needs. Choosing between 24/7 support and 24/7 monitoring will give you the best way of staying safe.